Privacy Policy

darvionexiq respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and engage with our content.

Information We Collect

We collect information that you provide directly to us and data automatically gathered through your use of our website and services.

• Personal identification information including name, email address, phone number, and mailing address when you voluntarily provide it through contact forms or subscription requests.
• Technical data such as IP address, browser type, operating system, referring URLs, and pages viewed during your visit to our website.
• Usage information including time spent on pages, links clicked, search queries entered, and interaction patterns with our content and features.
• Communication records when you contact us through email, forms, or other channels, including the content of messages and our responses to your inquiries.

How We Use Information

The information we collect serves several important purposes related to providing, improving, and protecting our services for all users.

• Responding to your inquiries, processing requests, and providing customer support when you reach out through our contact channels.
• Sending newsletters, updates, and relevant content that you specifically requested through subscription to our mailing list.
• Analyzing website usage patterns to improve content quality, user experience, functionality, and overall service delivery to our audience.
• Protecting against fraudulent activity, ensuring security, preventing abuse, and maintaining the integrity of our website and services.

Legal Basis for Processing

Under Canadian privacy law, we process your personal information based on several legitimate legal foundations depending on the context.

We process data based on your consent when you voluntarily provide information through forms or subscriptions. We also process information for legitimate interests including website operation, service improvement, and security maintenance. For certain activities, processing fulfills contractual obligations or legal requirements applicable to our operations in Canada.

Information Sharing

We limit information sharing to specific necessary circumstances while maintaining your privacy rights and protecting your personal data.

• Service providers who perform functions on our behalf including website hosting, email delivery, analytics services, and technical support, bound by confidentiality obligations.
• Legal authorities when required by law, court order, or legal process, or when necessary to protect our rights, property, safety, or the rights of others.
• Business transfers in the event of merger, acquisition, reorganization, or sale of assets, where your information may transfer to the acquiring entity subject to this Privacy Policy.

Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security of your information.

Your Privacy Rights

Under Canadian privacy legislation, you possess specific rights regarding your personal information that we collect and process.

• Access your personal information we hold and receive copies in a portable format, allowing you to understand what data exists about you.
• Request correction of inaccurate or incomplete personal information, ensuring our records reflect current accurate details about you.
• Request deletion of your personal information, subject to legal retention requirements and legitimate business needs for maintaining certain records.
• Withdraw consent for processing activities based on consent, though this may limit your ability to use certain features or services.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance functionality, analyze usage patterns, and improve user experience. These technologies collect information about your browsing behavior and preferences. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

View Cookie Policy View Cookie Policy

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the following channels.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will post the revised policy on this page with an updated revision date. Material changes will be communicated through prominent notice on our website or direct notification to registered users. Continued use of our services after changes constitutes acceptance of the updated policy.